At Blyme we understand that delivery time is very important that's why once we receive your order, it will be processed and dispatched within 24 hours. Once the item has been dispatched you will receive a notification by email and this email will contain tracking details if available (depends on weight of parcel and shipping address).

 

United Kingdom


FREE Standard UK Mainland Delivery On ALL Purchases
                                                     Delivery time: see individual item(s), usually  2-3 working days



 

Europe & Worldwide Delivery

Contact us by email for special overseas rates

Collection?

Please note as an online retailer we do have a retail store and therefore cannot allow items to be picked up from our premises


Delayed Deliveries

Unfortunately, from time to time items can be delayed in the post. We will not give refunds or send replacements until 15 working days for UK deliveries or 25 working days for international deliveries. These are the timescales after which the Royal Mail considers an item to be lost. See more information about lost UK mail and lost international mail.

From our experience deliveries are almost always delayed due to the recipient not being a home when delivery is attempted. The delivery person will normally leave a card but unfortunately this is not always the case. We therefore suggest that before contacting us you check with member of your household and neighbours to see if they have the package or delivery card. Additionally you should check with your local sorting office, as this is where delayed packages are often kept.

Returns 
Whilst we are completely confident you will be very happy with your purchases, if you are not satisfied you may return your item(s) within 14 working days after the date of delivery at the customer’s own cost, unless agreed by Blyme to cover the cost of returning the item. On receipt of the goods, unused and in its original packaging a full refund or exchange will be offered. This right must be exercised by the customer and not the recipient of the goods. We would advise that you use recorded delivery for returning goods as we cannot be held responsible for returned goods that fail to reach us. These clauses will not affect your statutory rights.

Exchanges
Whilst we are completely confident you will be very happy with your purchases, an item may be may be too small or too big, or a different colour may be required. You may exchange you item(s) purchased from us within 14 working days after the delivery date, returning the item to us will be at the customer’s own cost, unless agreed by Blyme to cover the cost of returning the item. On receipt of the goods, unused and in its original packaging, we will exchange the item(s) for the desired item(s); additional charges may apply if the desired products are in total a higher value. If a customer from outside the UK wishes to exchange a product(s), the customer will have to return the item to us at their own cost and pay an additional shipping charge (depending on item and quantity) to receive the desired exchange product(s); additional charges may apply if the desired products are in total a higher value. This right must be exercised by the customer and not the recipient of the goods. We would advise that you use recorded delivery for returning goods as we cannot be held responsible for returned goods that fail to reach us. These clauses will not affect your statutory rights.

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